[Your (landlord’s) address] [Your telephone number] [Your email address] [Date] By [first class post / hand / email to: [insert email address]] [Address of the Council’s housing benefit department] Dear Sir/Madam Re: Request for direct payments of housing benefit to landlord Housing Benefit Regulations 2006, SI No. 213, Regs 95, 96 Name of claimant: [Name] Address of claimant: [Address] I write in relation to a request made on [date] for the above claimant’s housing benefit to be paid to myself under the above regulations. I am disappointed that I have yet to receive any notification of your decision. I am aware that, whatever your decision, you must notify me (as a ‘person affected’ by the decision) in writing of the decision (Regulations 2 and 90(1), Housing Benefit and Council Tax Benefit (Decisions and Appeals) Regulations 2001 SI No 1002, Regulation 3(1)(e)). I respectfully ask that you forward notification of your decision within 10 days of receiving this letter. Please note that if I do not receive a satisfactory response to this letter within 10 days I may submit a formal complaint under the Council’s complaint policy, without further reference to you. Many thanks for your help in this matter. Yours faithfully [Your name] HB_LLORD_05 From landlord to housing benefits Chasing up a failure by the housing benefit office to respond to a request to pay housing benefits directly to you