Homelessness law: essentials for non-specialist staff
A one-day training course, providing an introduction to homelessness legislation for staff who aren't homelessness specialists.
Lots of staff need a practical understanding of what help councils must give homeless applicants.
This course, specifically designed for non-specialist staff, explains the key homelessness duties. Attendees practically apply what they’ve learnt, so they can identify what legal duties councils owe homeless applicants – including the qualifying criteria, e.g. for temporary accommodation – and when cases should be referred to council homeless teams.
Who should attend
This course is suitable for non-specialists who work with homeless persons and need a practical understanding of councils' statutory homelessness services.
- council reception and housing triage staff
- social services staff
- housing support workers.
- The relationship between homelessness and allocation of social housing
- How homelessness is legally defined
- The importance of establishing an occupier's legal status
- The duties owed by local authorities
- Rules governing the making of homeless applications & assessment
- How to challenge unlawful gatekeeping
- Appeals & complaints
- Common scenarios, including the termination of tenancies and licences
- The range of activity employed by councils and third sector partners to prevent homelessness
- Obtaining specialist advice and representation for homeless persons and people at risk of homelessness.