Have you ever wanted to quickly check if a homelessness duty is owed or whether a particular duty can be ended?
Or have you ever needed to process map the homeless application process?
If so, today's free resource might be right up your street.
If you're in Wales that is.
Although, if you work for a council homelessness team in England you might still want to take a look.
You may benefit from having something similar when the Homelessness Reduction Bill becomes law, so you can:
With hyperlinks to template letters and documents
If you're interested in me creating something similar for you, summarising the new English duties, contact me.
I wrote the first draft in early 2015, when I was helping a council prepare for the new legislation in Wales. It proved invaluable when helping them create new workflows for managing cases.
Thorough mapping of the processes was essential to prepare for the inevitable increase in homelessness applications, and to ensure a fit-for-purpose case management system.
But before starting on the process maps this guide - bringing together the essential information about each duty (and power) - was an essential preliminary step.
The guide aims to help you quickly identify:
There's a chapter for each homelessness duty. And the pdf contains bookmarks and hyperlinks to help you navigate the document.
As such it's a useful resource for staff who aren't familiar with the legal framework.
If you work for a Welsh council and need a particular letter (e.g. to notify an applicant that you're accepting or ending a duty) there are hyperlinks at the end of each chapter to template documents in the Resources section.
To access the letters you'll need to:
Let me know what you think of the guide.